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Delivery & Return Policy
Terms & Conditions

How much is Postage?

Orders under £30.00 - £1.00 charge- we sometimes offer a discount on postage which will show at checkout stage

Orders over   £30.00 - FREE Postage

When will I receive my parcel?

Our Usual Turnaround is 5-7 Days on receipt of your order. However certain handmade items will be shipped to you as soon as possible or dispatched within  7-10 Days.

 

Any delays we will notify you via email.

Who we use for Delivery?

Local Delivery

Returns Policy

Sold as described

We use Evri ( was Hermes) for any UK deliveries of which take approx. 3-5 days after we fulfil your order, to arriving with you.

International postage may vary and longer shipping will apply. Cost will vary and will be shown at checkout stage.

We offer a free local delivery drop off service. where we operate a non customer contact service where we will leave your parcel in your safe location. This is determined by your postcode area.

Everything is handmade to order and therefore we do not accept returns under the Consumer Contracts Regulations.

Unless your item has been damaged, were we will always try to accommodate where possible a replacement or refund.

If your item as been damaged in transit, we will then provide a full refund and cover the postage once we receive your order and packaging back.  This only applies if its within 7 days of you receiving your order.

Every order is made to the highest standard and I take pride in all I make. Every effort is made to make sure you are happy with your purchase, if however you are not we will always try and replace, remake . All our orders are packed with lots of padding and adequate protection to ensure your parcel gets to you safely.

Contact

Every effort is made to describe my handmade work in the best way I can via this website- Colours may vary depending on the device you use, each stone and bead can vary from one to the other as we as offering a slightly different tone, while every effort is made to describe the exact tones and shade for what we sell, please refer to the description as well as the picture, but with every product natural stone and other glass beads can vary.

If you would like to contact Home Farm Jewellery about any of the above or have any questions, please email us at Homefarmjewellery@gmail.com 

Thank you

Email

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